Coronavirus

Coronavirus Information

Appointments at Andover Medical Centre and COVID-19

Due to the current growth in potential cases of the coronavirus and under guidance from PHE, we are currently reviewing our appointment system with the aim to minimise risk amongst our patients, staff and wider community.

Same day appointments will not be bookable by patients without the patient first being triaged by a clinician.

Face to face appointment booking via our online systems has also been suspended.

Visiting The Practice

Are you experiencing cold or flu like symptoms; cough, fever or shortness of breath?

Please note, if you attend the Practice with these symptoms you will be asked to go home and self-isolate.

If you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and do not leave your house for 7 days from when your symptoms started.

It is very important that you stay at home whilst you have these symptoms. This will help to protect yourself, your friends, colleagues and the wider community and will help control a potential the spread of viruses (including coronavirus).

If your symptoms persist beyond 7 days from when the started, or if your health deteriorates and you start experiencing shortness of breath, you are advised to contact 111 immediately.

For more information on self-isolation in relation to potential or confirmed cases of coronavirus please click here.


If you are experiencing the mentioned symptoms, or may feel like you have contracted a virus please ensure you DO NOT VISIT YOUR GP.

You are also advised to carry out a NHS 111 online assessment; click here to begin, once the page has loaded, click on “start now”.

For more information on the “do’s and dont’s” regarding coronavirus, please click here.

COVID Vaccine Passport

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 
  • the NHS website 
  • 119 – by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website.

Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

Temporary Changes to General Practice

Due to the increased pressures the NHS is experiencing as a result of the COVID pandemic, GP practices have been advised to prioritise clinically urgent (High Priority) matters and postpone non-urgent routine work.

The NHS is very busy responding to the coronavirus pandemic and, at certain times, your GP practice may need to prioritise High Risk patients with the most urgent health needs. If you have a health issue that isn’t urgent, advice is available on the NHS website www.nhs.uk or NHS app or speak to your local pharmacist.

We kindly ask you to take the above into consideration. You may be advised to re-sechdule your consultation.

Hand Hygiene

It is important to ensure your hands are washed thoroughly and frequently throughout the day. Click here for the “Hand washing: how to wash your hands properly” tutorial.

Face Mask Usage

For information on how and when to use a mask, please click here to watch a video tutorial published by the World Health Organisation.

TFL Face covering Exemption

Londoners can now print display cards which say they are exempt from wearing face coverings on public transport without any input from their GP.

Please click here for more information and access to display cards.

How was the COVID-19 Vaccination developed so quickly?


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