Prescription Requests and COVID-19
The Practice no longer accepts paper based prescription request from patients. In order to submit a prescription request, we have created various secure avenues:
- eConsult prescription request – eConsult is one of the most effective methods of communication in General Practice. Simply complete an eConsult form which can be found by clicking the eConsult toolbar on our homepage.
- Patient online access – Another great method used to submit prescription requests and currently a patient favourite. In order to gain access to patient online access, you will need to email the reception team who will assist you in activating and obtaining your account login details.
- Last but not least, you can ask your pharmacist to request your medication on your behalf.
Once received the practice team will process your prescriptions electronically. You no longer need to collect a paper based prescriptions from us. as your prescription will be sent electronically to your nominated pharmacy. If you do not have a nominated pharmacist then please contact us so we can arrange electronic prescriptions for you.
- Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Prescriptions should be requested at least two working days before your medication is due to run out.
- Fill out a prescription request form at the reception desk or tick the medication list on the right hand side of a repeat prescription. If you prefer you can also manage your prescription requests online (you will need to be registered) via the link at the top of this page.
- Submit the prescription request by hand, post or fax. If you wish us to post it back to you, please enclose a stamped addressed envelope.
- We will not accept online repeat prescription requests for Warfarin.
- For safety reasons, prescription requests cannot be accepted over the telephone.
- Periodically you will have to attend to see your doctor for a review of your medications.
Not Registered for Online Services?
Please email your prescription request to [email protected]
Please remember to include the following:
- Full name
- Date of birth
- The name of the medication you are requesting
If any of the above are not included in the email, please note – your request may not be fulfilled.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here.
Please note that we may not be able to issue a repeat prescription to you if you are overdue for a medication review, at times the doctor may need to review your blood test results prior to issuing a new prescription. It is therefore very important that you attend medication reviews and manage your medication.
If you need assistance in managing your medication you may liaise with a local pharmacist who can assist you with repeat prescription requests.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.